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About us

FAQ Tenant

A security deposit is a sum of money given by the tenant to the property owner before moving in to cover possible damages made by the tenant.
What is Bailsman?
Bailsman offers a security deposit guarantee for the rental property industry.
What documents and information do I need to provide?
The tenant will be asked to provide their personal ID and answer a few basic questions.
How will I be identified?
Tenant ID can be identified through Bailsman's online platform.
Who backs the Bailsman security deposits?
The security deposit guarantee is 100% backed by licensed financial institutions in the respective markets of the tenant.
How much does it cost?
The monthly fee for using Bailsman's service starts from 0,75% of the guarantee amount, which is charged to the tenant.
How are payments collected?
Payments for guarantees and claims must be paid to Bailsman to end the case. Any payment paid directly to any other party cannot be regulated by Bailsman.
What is the length of the coverage?
On average, Bailsman offers coverage for 1-12 month periods. After a given period, it is possible to take out a new guarantee.
How long does it take to know if the guarantee is available?
On average, the process takes up to 3 seconds.
Can I split the security deposit between my roommates or family?
No, currently this function is not available.
How can I end my contract?
The contract period cannot be ended earlier than initially agreed. Contract ends when the end date arrives or the claim is made.
What happens if my financial situation changes?
If your financial situation happens to change, you do not have to worry, as it does not have any effect on your current and active sureties. Nevertheless, please keep in mind that it might should you wish to extend your guarantee period, it may affect the outcome.
Why was my application denied?
Your application might be denied to due to fact that your credit scoring is too low.
What happens when I forgot to make the payments to Bailsman on time?
To avoid payment delays, we send you a reminder notice.
What happens when the landlord decides to realize the claim?
In case your landlord files a claim, your guarantee contract ends and you will have 7 days to pay the amount. After that if the claim is still unpaid, the sum is paid out to the landlord by Bailsman. Tenant's debt is handled by Bailsman.
Can I pay the claim by not using Bailsman's platform?
Claims paid via Bailsman's platform are tracked by Bailsman's system, which later means both parties are cleared from complaints. Any payment paid directly to any other party cannot be regulated by Bailsman.
What happens if I do not have enough funds to cover the claim?
If you do not have enough funds to cover the claim, the sum is paid out to the landlord by Bailsman via registered financial institution. After that you can plan your repayment with the registered financial institution.

FAQ Landlord

Bailsman offers a security deposit guarantee for the rental property industry.
Who backs Bailsman's security deposits?
Security deposit guarantee is 100% backed by licensed financial institutions on the respective markets to the clients. Therefore, there is no risk for the landlord of not receiving the amount of claim.
Who pays for the service?
Bailsman charges a service fee to the tenant only. For landlords, we offer our services free of charge.
What documents and information do I need to provide?
You need to provide some information about your property.
How much does it costs?
For landlords, we offer our services free of charge.
How can I add tenants to my property?
You can add tenants to your property through our platform by sending them an invitation.
How long does the whole process take?
The whole process takes just few minutes.
How much coverage should I ask for?
You should ask for a coverage sum that will cover potential loss or damage made by tenant. Most of our landlords ask for coverage that is equal to 2 months rent.
How long does the coverage last?
The coverage period can be set by the landlord and lasts until the landlord ends the tenant guarantee holding. One period can be no longer than 12 months. Before the end of the period, the landlord will receive a notice to extend the period for up to 12 months.
How can I realise the claim?
In case of the damage, a claim can be filed with the press of a button. No proof or explaination is asked from the landlord. The tenant will be notified and requested to pay the amount. Bailsman will pay the requested amount to the landlord's bank account in 14 days.
How can the tenant's coverage be ended?
Tenant coverage can be ended if the guarantee period is over and not extended, or when the claim is filed by landlord.
When will I receive the payment from Bailsman after submitting a claim?
Bailsman will pay the requested amount to the landlord's bank account after 14 days.

FAQ Broker

Bailsman offers a security deposit guarantee for the rental property industry.
Who backs the Bailsman security deposits?
Security deposit guarantee is 100% backed by licensed financial institutions on the respective markets to the tenant.
Who pays for the service?
Bailsman charges a service fee to the tenant. Our services are free of charge for brokers.
What documents and information do I need to provide?
You only need to verify your ID through Bailsman's online platform and provide some basic information about your business.
Why should I use Bailsman?
As Bailsman eliminates all the problematic aspects related to the security deposit, it provides brokers with a tool for reaching a wider client base and clients can make faster decisions about renting. This means you spend less time per property and make more deals.